The other day I was on one of many trips to the lower level of the building where I work. That floor is hard and smooth and showroom-shiny, unlike the quiet carpeted floors above where my office is. A woman was walking down a hall behind me and I could not help focusing on the sound her shoes were making – she had on fairly high heels, fairly dressy (yes, I call them lady shoes) – and she was at that “I have to get something done”…